This Policy
Land Development Services (LDS) is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can contact us if you have any queries or concerns about the collection and use of your information, and the procedures that we have in place to safeguard your privacy.
What is covered by this policy
This privacy policy applies to the use and processing of personal information collected and used by LDS, and the L:DS website. Other links within this website to other organisations/companies’ websites are not covered by this policy and consequently we encourage you to read the Privacy Statements of any third party websites when entering their domain(s).
What information do we collect?
Personal information is information, or any combination of separate pieces of information, that could be used to identify you. The personal information we collect from you is only that which is required by us to provide you with the information, products and/or services you have requested. When you submit your personal details to us as described below you will be deemed to consent to its use by us in the ways indicated below. We collect information directly from you when you contact us by telephone, letter, or email, including name, email address, postal address and telephone number (landline and/or mobile). We may also obtain information about you from other sources, including publicly available sources, such as the Land Registry, Companies House, online telephone directories, social media platforms or referral agents.
What do we use your information for?
The information collected is required to allow us to contact you to provide the service requested, and to invoice and recover monies owed. Our use of your personal information as defined in the Data Protection Act 1998 (“Information”) is in accordance with all relevant data protection legislation including the Data Protection Act 1998.
Who will it be shared with?
We will not share your data with anyone for marketing purposes. However there are occasions when it must be shared such as:
- When you have instructed us to pass survey information/plans/results to another party working on your behalf
- to protect, defend or exercise the rights and property of LDS (including enforcing our Terms and Conditions)
- Limited information may be provided to any sub-contractors which we may engage to fulfil the work. This is in order to allow them to provide the service requested
We do not sell or pass on information to any third parties for marketing purposes
How long will we keep your data?
We will retain personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law
How can you access the personal information we hold about you?
If you would like to see the data we hold about you, you can submit a subject access request by emailing [email protected] As long as your request is not manifestly unfounded or excessive, we will provide you with this information free of charge, within 30 days of receipt of your written request. However, we reserve the right to make an administration charge if providing this data requires we retrieve data from backups or storage facilities. We may request proof of identity before we release the data to you
Do we use cookies?
We may collect and store Information whenever you use the website by the use of cookies which are alphanumeric identifiers that may in some cases be transferred to your computer’s hard drive via your browser to enable our computers to recognise your browser when you use the website. The use of cookies is an industry standard and most major websites use them to provide functionality and personalisation for their customers.
We only use cookies in order to make your use of the website easier. Browsers can be adjusted to prevent acceptance of cookies or notify the user on receipt of cookies. If your computer is unable to accept cookies, the website will operate less efficiently. Cookies in themselves do not personally identify users, although they do identify a user’s computer. You do not have to provide any information in order to use the website
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies (text files placed on your computer) to help the website operators analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for Townsend Chartered Surveyors and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above
Further information
To contact us regarding anything in this policy, please write to us at LDS Ltd, Apothecary House, Fowlers Road, Salisbury, SP1 2QU; or email us at [email protected]
For more information on data protection legislation and related matters please visit the Information Commissioner’s website at www.ico.org.uk
Any changes to the Privacy Policy will be posted on this page.
